The obvious ones.
Everything people ask before their first booking. If yours isn't here, email us.
I've lost my door code — what now?
Go to find your booking, put in the email you booked with, and we'll send the code again. We email it rather than showing it on screen, so nobody else can look up your booking with just your address.
Do I need a local ID?
No local ID, but you do need some photo ID — passport, overseas licence, anything with your name on it. The local-ID rule exists for free trials, because gyms give those away hoping you'll join and want proof you're a local who might. You've paid, so there's nothing to qualify for. The ID check is only to confirm you're the person who booked.
Why is it so much cheaper than a day pass?
Because you're going at a time nobody wants. The gym has already paid for 11am on a Tuesday whether you're there or not. You're not getting a discount, you're taking the leftovers.
Can I book a session for a friend?
No. The booking is in your name, the gym checks ID against it, and codes can't be passed on. If your mate wants to train, they book their own.
Do I have to sign up for anything?
No account, no app, no direct debit. Name, email, card, done. You get a code and that's the last you hear from us.
Is there paperwork when I get there?
No. Gyms make casual visitors sign conditions of entry, so you do that online when you book — read it, tick it, type your name. When you arrive it's already done and you walk straight through.
What hours can I book?
Whatever each gym opens up — usually somewhere between 10am and 3pm on weekdays, sometimes late evenings. Peak hours aren't listed, because that's when the gym's own members are in.
Can I use this in my own city?
No. You tell us where you live when you book, and gyms in that city aren't available to you. OFFPEAK is for trips — at home, your local gym's trial or membership is better value than anything we could offer.
What does a session actually cost?
Each gym sets its own price, so it varies — most sit between $5 and $9, and $12 is the most any gym can charge. You always see the exact price before you pay. A booking fee is added on top.
How many sessions can I book on one trip?
Ten in a city at the listed price, which covers any real trip — a month here training twice a week only uses eight. Past ten the price steps up, because at that point you are not really passing through. The count only looks at the last three months, so if you come back later in the year you start fresh.
What if I book and can't make it?
Email us before it starts and we'll refund it. Miss it without telling anyone and the gym keeps the money, same as any booking.
Which cities are live?
Sydney, and we're adding gyms there every week. Other cities follow as we sign gyms in each — tell us where you're headed on the home page and we'll email you once when we open there.
Still stuck?
Email hello@offpeakgyms.com.au and we'll get back to you.